Introduction

Account Usage and Registration

1. Accessing the Services: To access our services, users will be invited to join Stratpilot through the website or alternatively through a link to our Sign in via our social media platform. Upon receiving the invitation, users can access the Sign-In page to register and gain access to the platform.
2. Account Information: You are responsible for maintaining the confidentiality of your account credentials (e.g., username and password). You agree to notify us immediately of any unauthorized use of your account. You are responsible for all activities that occur under your account, ensuring compliance with these Terms and applicable laws, including EU data protection laws.
3. Account Suspension : We reserve the right to suspend or terminate accounts that are inactive for an extended period or violate these Terms, particularly in cases of breaches related to prohibited conduct (see section 6). Users will be notified prior to any account suspension or termination with the option to rectify issues.
4. Support and Maintenance: The Services may undergo temporary unavailability due to scheduled maintenance or unscheduled emergency maintenance. The Stratpilot team endeavors to perform maintenance and updates swiftly, aiming to avoid peak usage hours.

Use of AI Systems

1. AI Transparency: Stratpilot employs AI systems to enhance productivity, streamline collaboration, and automate workflows. We ensure that AI-driven decisions are explainable, in compliance with the EU AI Act. Users have the right to understand how AI systems impact their experience and decisions.
2. Human Oversight: Users may request human oversight for significant AI-driven decisions. We emphasize that AI tools are intended to augment, not replace, human judgment. The use of these systems must comply with our guidelines, which are updated regularly to adhere to evolving EU regulations.

User Rights and Responsibilities

1. Data Rights: As per GDPR, users have the right to access, rectify, and delete their personal data processed through Stratpilot. If you would like to exercise these rights, you may contact us at support@stratpilot.ai. Detailed information on data processing and user rights can be found in our Privacy Policy.
2. AI Decisions: Users may request explanations of decisions made by AI systems and, where appropriate, challenge those decisions by contacting our support team. We encourage responsible use of AI tools, particularly regarding processing personal data and ensuring compliance with data protection standards.

Liability and Risk Management

1. AI Decisions: Users may request explanations of decisions made by AI systems and, where appropriate, challenge those decisions by contacting our support team. We encourage responsible use of AI tools, particularly regarding processing personal data and ensuring compliance with data protection standards.
2. Data Breaches: In the event of a personal data breach, we will notify affected users and relevant authorities within 72 hours, as mandated by the GDPR.

User Content and Conduct

1. User Content: All content, including text, images, and any other materials you submit or make available through the Service, is termed "User Content". You retain ownership of your User Content. However, by uploading it, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such User Content. Users must ensure that any personal data shared complies with applicable data protection laws, including GDPR.
2. Prohibited Conduct: You agree not to use the Service to:
   • Engage in any illegal activities.
   • Upload, post, or transmit any content that is harmful, threatening, abusive, defamatory, or otherwise objectionable.
   • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
   • Interfere with or disrupt the Service or servers or networks connected to the Service. 

Intellectual Property

1. Ownership: Stratpilot owns all rights, title, and interest in and to the Service, including all related intellectual property rights. You may not use, copy, or distribute any part of the Service without prior written consent.
2. Trademarks: The Stratpilot name, logo, and any other Stratpilot product or service names are trademarks of Stratpilot, and you may not use them without our prior written permission.

Limitation of Liability

1. Disclaimer: Stratpilot owns all rights, title, and interest in and to the Service, including all related intellectual property rights. You may not use, copy, or distribute any part of the Service without prior written consent.
2. Limitation of Liability: Stratpilot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use or inability to use the Service.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of laws principles.

Subscription

1. Subscriptions: Users start with a free account, with limitations. The Individual and Team packages offer additional features. All payments and billing are processed through Stripe, which complies with EU payment processing laws, including the PSD2 Directive.
2. Upgrades and Downgrades: Subscriptions can be upgraded or downgraded at any time via Stripe. Users will be notified of any changes to pricing or terms that may impact their subscriptions.

Third-Party Services

1. Third-Party Data Compliance: When integrating third-party services, users must ensure compliance with the GDPR and relevant EU regulations. Stratpilot only integrates with third-party services that meet EU data protection standards. Users are responsible for reviewing the privacy policies and terms of third-party services.

Changes to Terms

Contact Information

Contact Us: If you have any questions about these Terms, please contact us at support@stratpilot.ai.

By using Stratpilot, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.